Makeup Cartel Brands Help Centre (AU) logo
Makeup Cartel Brands Help Centre (AU) logo

All articles

Shipping

How do I track my order? (Australian orders)

You can track your parcel by entering your tracking number into the Australia Post website.

How do I track my order? (International orders outside of Australia)

There are 2 steps to tracking your International parcel. Whilst your parcel is leaving Australia, you can track your parcel by entering your SHIPMENT ID into the DHL website. Once the parcel is on its way overseas, you can track it via your local shi

Do you ship to my country?

We ship worldwide. If you're outside of Australia or New Zealand, make sure you're on our international site. Please ensure you've selected the correct region from the top of the site, then choose your country at checkout to see our different postage

When will my order ship?

To the best of our ability, orders received by 3pm AEST Monday to Friday will be dispatched the same day for express delivery option and no later than the following day for standard delivery. *There may be slight delays in shipping (for express and s