How do I track my order? (International orders outside of Australia)Updated 2 years ago

There are 2 steps to tracking your International parcel. Whilst your parcel is leaving Australia, you can track your parcel by entering your SHIPMENT ID into the DHL website. Once the parcel is on its way overseas, you can track it via your local shipping carrier using your TRACKING ID. You will find both your Shipment and Tracking ID on your Tracking email from us that links to DHL. If you have not received your tracking email, please reach out to our Customer Care team.